You’re weighing UpPromote against Refersion because the pricing pages don’t line up, and you want to know which bill grows faster once your affiliates start selling.
Both apps cover the basics of running a program, so on day one either one will track your referrals and pay your affiliates. The difference is in the pricing model and how each app fits the way you sell.
Refersion is the more established name for brands running across several platforms, with first-party tracking and its own publisher network, and it earns that reputation. UpPromote is a data-backed affiliate & influencer platform built for Shopify that ties tracking to your real store data and helps you recruit creators, at a lower entry price.
Here is the head-to-head, and who each one is really for.

The core difference: UpPromote is a data-backed, Shopify-native platform you can start free; Refersion is an established, multi-platform affiliate platform with first-party tracking and its own network.
Quick answer: Choose UpPromote if you sell on Shopify and want affiliate, influencer, and referral marketing in one app, creator discovery you can add on, and a free way to start. Choose Refersion if you want an established, multi-platform affiliate platform with first-party tracking and a built-in network, and its higher entry price fits your budget.
UpPromote vs. Refersion at a glance
| UpPromote | Refersion | |
| Model | Data-backed affiliate & influencer platform, Shopify-native | Affiliate-focused platform, multi-platform |
| Best for | Shopify brands that want more than affiliate tracking | Multi-platform sellers, or an established affiliate program with a network |
| Platforms | Shopify only (Built for Shopify) | Shopify, WooCommerce, BigCommerce, and more |
| Free plan | Yes, run a real program up to $3,000 referral sales/mo | Free Marketplace listing only, no free program plan |
| Paid pricing | Growth $29.99 / Professional $89.99 / Enterprise $199.99 per month, plus a declining 2% / 1.5% / 1% fee | Launch $39/mo + 3% / Growth $199/mo + 2% / Scale custom (brands over $1M GMV) |
| Tracking | 4 ways: affiliate link, coupon, connected customer, connected product, tied to Shopify orders | First-party, cookieless, no redirects |
| Creator discovery | Marketplace + Creator Discovery — search millions of creators on IG, TikTok, YouTube with audience data | Marketplace network + personalized affiliate discovery |
| Influencer + referral | Both, in the same app | Affiliate-focused |
| Payouts | PayPal, Wise (global, multi-currency), credits | PayPal, ACH, bank transfer, gift cards (multi-currency) |
| Support | 24/7 live chat + email, on every plan | Email; live chat on Growth and up |
| Shopify rating | 4.9★ / 3,827 reviews (Built for Shopify) | 4.8★ / 496 reviews |
Join 250,000+ merchants running affiliate, influencer, and referral on UpPromote. Simple to set up. Free to start. Built to scale.
UpPromote vs. Refersion: Overview
About UpPromote
UpPromote is a data-backed affiliate & influencer marketing platform built for Shopify. You create your program, recruit partners, set commission rules, and manage everything from inside your Shopify admin.
On the Shopify App Store it holds a 4.9-star rating across 3,827 reviews, with the Built for Shopify badge, Shopify’s mark for apps that meet its highest bar for performance and integration. Reviewers single out the same things: fast setup, how much it does, and responsive support.
About Refersion
Refersion is a purpose-built affiliate platform with a strong track record. It is known for first-party, cookieless tracking, an established affiliate Marketplace, and a level of hands-on customer support that its reviewers praise by name, again and again.
It runs across Shopify, WooCommerce, BigCommerce, and more, which makes it a natural fit for brands that sell in more than one place or want a dedicated affiliate tool that is not tied to a single platform. On the Shopify App Store it holds a 4.8-star rating across 496 reviews.
UpPromote vs. Refersion: Side-by-Side Comparison
Pricing & Cost Transparency
Price is the clearest split between these two, so start here.
UpPromote lets you run a real program for free, then pay less as you grow.
- The free plan supports a live program up to $3,000 in referral sales a month, and every paid plan comes with a 14-day trial.
- The paid plans are Growth at $29.99, Professional at $89.99, and Enterprise at $199.99 a month, each adding a declining fee on successful referral sales of 2%, 1.5%, and 1%.
Refersion has no free plan to run a program, and the entry fee is higher.
- Its free tier is a public Marketplace listing only, not a way to run your own affiliates.
- The Launch plan is $39 a month plus 3% of affiliate-driven sales, and chat support is not included at that tier.
- The Growth plan is $199 a month plus 2%, adding API access, 30+ integrations, and chat support.
- Scale is a custom plan for brands above $1 million in annual GMV, and annual billing lowers Refersion’s monthly prices.
| Affiliate sales / month | UpPromote | Refersion |
| $2,000 | Free ($0), covered by the free plan | Launch ~$99 ($39 + 3%) |
| $5,000 | Growth ~$130 ($29.99 + 2%) | Launch ~$189 ($39 + 3%) |
| $20,000 | Professional ~$390 ($89.99 + 1.5%) | Growth ~$599 ($199 + 2%) |
At $5,000 in monthly affiliate sales, UpPromote’s Growth plan runs about $130 against roughly $189 on Refersion’s Launch plan. UpPromote’s fee also keeps falling on higher plans, while Refersion’s stays at 3% until its $199-a-month Growth plan drops it to 2%, so the gap holds as your program grows.

UpPromote pricing: a free plan, then Growth, Professional, and Enterprise with a declining fee.

Refersion pricing: a free Marketplace listing, then Launch and Growth, with a custom Scale plan.
One merchant who used both put it plainly:

An UpPromote merchant review comparing the two: much easier to use than Refersion, and a better price.
Bottom line: UpPromote is cheaper at every plan in the table above, and it’s the only one of the two that gives Shopify merchants a free plan for running a real program. Refersion’s premium is best justified when you need its cross-platform infrastructure. For Shopify-first brands, UpPromote delivers the more complete path from launch to partner recruitment and creator growth at a lower entry.
One app for affiliate, influencer, and referral
Most programs do not stay affiliate-only for long. You add an influencer push, or you turn happy customers into referrers, and suddenly you are juggling tools.
UpPromote runs all three in one place.
- Affiliate, influencer, and referral programs share the same app, tracking, and payouts.
- Post-purchase referral pop-ups and branded sign-up pages bring in new partners.
- You can layer multi-level (MLM) structures on top without leaving the app.
Refersion is affiliate-led, with support for influencer, creator, ambassador, and referral partnerships. It is a dedicated affiliate platform that supports multi-level management too. Influencers and customers participate as affiliates rather than through separate influencer or referral engines.
Bottom line: if your program will grow past pure affiliate into influencer and referral, UpPromote keeps every motion under one roof, where a dedicated affiliate tool would have you add more software as you go.
Built for Shopify, or built across platforms
Where you sell settles a lot of this, and here each platform has a real answer.
Refersion gets you reach beyond Shopify. It runs on Shopify, WooCommerce, BigCommerce, and more, so one tool can cover several storefronts. That is a real strength for a multi-platform seller or a brand that is not on Shopify.
UpPromote gets you depth on Shopify. It is Built for Shopify, a badge Shopify grants only to apps that meet its highest standards. As it runs inside your admin, orders, refunds, customer data, and discount codes sync on their own, with no scripts to maintain.

UpPromote runs inside the Shopify admin, with your programs, affiliates, referrals, payouts, and reports in one place.
What to weigh: If you sell across several platforms, Refersion’s reach is the safer pick. If Shopify is your home, UpPromote’s native depth is hard to match, and it is where running affiliate, influencer, and referral in one place pays off most.
Finding and recruiting your partners
Recruiting good partners is the hardest part of any program, and it is where these two are furthest apart.
Both run a marketplace where affiliates find and apply to you, so inbound is even.
- On UpPromote’s Marketplace, you list your program with your commissions, payment terms, and featured products, and matched affiliates come to you.
- Refersion’s Marketplace works the same way, where affiliates and publishers browse and apply, plus personalized, AI-assisted discovery that surfaces partners already active on its network.

The gap is outbound.
UpPromote lets you go find creators anywhere, not just wait for them. Creator Discovery searches millions of creators across Instagram, TikTok, and YouTube by niche, size, and location.
- Every plan gets a handful of free searches to start, capped at 5 every 30 days with limited profile views;
- From there, Discovery Starter is $39 a month for unlimited searches and 35 profile views per cycle, and Discovery Pro is $79 a month for unlimited searches and 75 profile views per cycle.
- Before you reach out, it vets each creator with a fake-follower check, audience demographics, engagement and growth, and past collaborations.

UpPromote Creator Discovery: search Instagram, TikTok, and YouTube by niche, size, and location, with audience data and authenticity scores.
What to decide: a marketplace fills your program with people already looking for one. Creator Discovery lets you pursue the social creators who are not, and vet them before you spend a dollar, which is usually where the best partners are.
Commissions, structures, and program branding
A program is an extension of your brand, so how much you can shape it, and how you reward partners, matters.
In UpPromote, you shape both the rules and the look. Flexible commissions, tiers, bonuses, and multi-level structures are set without code, and a branded affiliate portal with a custom sign-up page per program comes in your logo, colors, and domain.
Refersion also gives you room to customize. Percent-of-sale and subscription commissions are available on Launch, with advanced options and new-versus-returning rules on Growth, plus native multi-level management and multi-store handling on its higher plan.
Bottom line: both give you real control over commissions and structures, including multi-level. UpPromote’s edge is doing it in a fully branded, no-code Shopify workflow; Refersion’s is a mature set of commission rules on its upper tier.
Integrations, API, and an MCP server
Your affiliate app rarely works alone, so it helps to know what each one connects to.
With UpPromote, you connect natively and can automate with AI. It integrates with email and marketing tools (Klaviyo, Mailchimp, Omnisend), subscriptions (Recharge and more), review and page-builder apps, plus an open API. UpPromote also ships a Model Context Protocol (MCP) server, so AI clients like Claude Code or Cursor can read your program data and run everyday tasks in plain language (Professional plan and up).
With Refersion, integrations arrive as you move up. It offers 30+ marketing integrations and API access on the Growth plan and above, plus a dedicated affiliate platform that plugs into the wider martech stack larger programs run.
Bottom line: both integrate with the tools a real program needs. UpPromote adds a modern touch with its MCP server for AI-assisted management, while Refersion opens its API and 30+ integrations once you reach Growth.
Paying your affiliates
Getting partners paid on time, in their currency, keeps a program healthy.
UpPromote’s payouts reach a global roster: PayPal plus Wise, covering many currencies and countries, with scheduled and bulk payouts.
Tax and invoicing stay in-house too. UpPromote generates 1099 tax forms natively from the Professional plan and supports W-9 collection for US affiliates, and it can issue EU-format invoices automatically.
Refersion’s payouts are built in as well: one-click PayPal payouts, plus ACH, international bank transfer, and gift cards, so you are not chasing spreadsheets.
Bottom line: If you pay affiliates around the world in local currencies, UpPromote’s Wise support is the wider net. For PayPal-based programs, both handle payouts cleanly.
Tracking, attribution, and reporting
Both platforms track accurately and report clearly, and both have earned trust doing it. They simply take different routes.
Refersion’s tracking is its signature. It is first-party and cookieless, tracking through your own store domain rather than third-party cookies, with no on-page redirects, which holds up well as browser privacy tightens. That approach travels across platforms, part of why multi-platform brands rely on it. Its reporting is a strength too:
- Performance dashboards surface CAC and ROI to help you optimize the program.
- Product and email tracking add richer reporting on its higher plan, which established programs lean on.
UpPromote’s tracking is tied to your Shopify store, and its analytics go just as deep.
It attributes a sale 4 ways: affiliate links (with an adjustable cookie window), coupon codes, connected customers (matched by email), and connected products (product-level).
Because it runs inside Shopify, attribution ties to your real orders, refunds, and discount codes, so credited sales match what actually happened in your store, with nothing to reconcile. Beyond revenue, order, and conversion views, it reports:
- Conversion rate and average order value
- ROI and CAC, by affiliate and by program, so you can see exactly which partners are worth paying more

Refersion surfaces affiliate performance metrics such as CAC and ROI to help optimize a program.
Photonic Therapy Institute’s affiliate manager found UpPromote far faster to navigate day to day than the tools she had used before:

Read the full article: How Photonic Therapy Institute Moved 100+ Affiliates Off Cookie Tracking with UpPromote
Bottom line: this one is close, and the right call depends on the exact attribution and reporting you need. Refersion’s first-party model and mature dashboards fit cross-platform, privacy-first setups. UpPromote keeps tracking and analytics in step with your Shopify orders, down to which partner drives each sale. Compare the rules and the plans, not a single headline.
Customer support
You rarely think about support until a payout breaks or tracking stops, and then it is the only thing that matters.
UpPromote treats support as a core product, not an upsell. You get 24/7 live chat plus email on every plan, including the free one, so help is there from your first day, before you have paid anything. That responsiveness is a big reason UpPromote holds 4.9 stars across 3,827 Shopify reviews and an Excellent rating on Trustpilot.
Moving over from another tool comes with a free, guided migration: a one-to-one call with a specialist plus hands-on setup and customization.

UpPromote Shopify App Store review praising quick help with affiliate setup and sign-up.

UpPromote Shopify App Store review praising the app and customer support.
Refersion’s support is genuinely strong too, and it deserves credit. Its reviewers repeatedly praise specific reps by name for careful, hands-on help through setup and troubleshooting, with premium support and white-glove onboarding on Scale. The catch is when you can reach it: chat support only starts on the Growth plan, so the entry Launch tier leans on email.
Bottom line: both teams are well regarded, but UpPromote puts live chat in front of every merchant from day one, including free-plan users, where Refersion gates chat behind Growth, so on availability and speed UpPromote has the edge.
Scalability
Support keeps a program healthy; scale decides how far it can grow.
UpPromote scales through your own infrastructure.
- You can run multiple programs side by side (affiliate, influencer, referral, and MLM), sync multiple Shopify stores, and add staff accounts as your team grows.
- For international brands, it adds a multi-language affiliate portal, Wise payouts across many currencies and countries, and EU and German invoicing (Gutschrift plus VAT).
- An open API and MCP server to automate the rest.
The plan path runs from free up to Enterprise without leaving Shopify.
Refersion scales by breadth across platforms. Its strength is running one partner program across Shopify, WooCommerce, BigCommerce, and more, with multi-store handling on its higher plan and a custom Scale plan for brands above $1M in annual GMV that adds premium support, white-glove onboarding, and early feature access.
What reviewers say
On the Shopify App Store, both apps are rated highly by real merchants, each on its own home ground.

Shopify App Store: UpPromote 4.9 (3,827 reviews) and Refersion 4.8 (496).
UpPromote’s reviewers keep returning to the same points: how much it does in one app, how fast it is to set up, and support that answers quickly. That reputation carries beyond Shopify, where UpPromote is rated 4.9 “Excellent” on Trustpilot.
Refersion earns its reputation on support and accurate tracking. Its reviews are full of merchants thanking named specialists for quick, careful help, and long-time customers who value the platform’s stability. That hands-on service is one of the strongest reasons brands stay.
A few complaints recur often enough to know before you commit. Some merchants call it expensive and hard to leave once you scale, and one recent reviewer described the interface as outdated with detailed reports missing. Worth weighing against the support that so many others praise.
Which is the best affiliate app for your store: UpPromote or Refersion?
Both let you run your own partner program. The choice comes down to whether your priority is a Shopify-first, data-backed workflow with lower-cost entry, or a mature, multi-platform partner-marketing platform with first-party tracking and an established network.
| If you need… | Choose |
| Affiliate, influencer, and referral in one Shopify app | UpPromote |
| A free way to start, and lower cost as you scale | UpPromote |
| Merchant-side creator discovery across social platforms | UpPromote |
| Native Shopify tracking tied to your real orders | UpPromote |
| Built-for-Shopify depth, all inside your admin | UpPromote |
| To sell on WooCommerce, BigCommerce, or several platforms | Refersion |
| First-party, cookieless tracking across platforms | Refersion |
| An established affiliate network with hands-on account support | Either; compare per plan |
Best for a first Shopify program: beginners
- UpPromote gives Shopify merchants a Built-for-Shopify setup with templates, a free plan to learn on, 24/7 live chat, and a free guided migration.
- Refersion is a mature platform with hands-on onboarding, and its reviewers regularly praise named specialists for walking them through setup.
Best fit: UpPromote for a low-friction Shopify start; Refersion if you want a managed, specialist-supported onboarding.
Best for running affiliate, influencer, and referral programs in 1 place
- UpPromote runs affiliate, influencer, and referral programs in one Shopify-native app, alongside Creator Discovery, so every partner relationship lives in one place.
- Refersion is a multi-platform partner-marketing platform; it supports referral and influencer programs too, but through its affiliate-led platform rather than as separate engines.
Best fit: UpPromote.
Best for finding and recruiting creators
- UpPromote’s Creator Discovery searches millions of creators across Instagram, TikTok, and YouTube by niche, location, and audience data, with authenticity signals before outreach (an add-on you can start with free searches).
- Refersion pairs its Marketplace network with AI-powered discovery of affiliates, influencers, and publishers already active on its platform.
Best fit: UpPromote for external social-creator search; Refersion if you want discovery tied to its Marketplace network.
Best for tracking and attribution
- Refersion is known for first-party, cookieless tracking with no redirects, which travels well across platforms as browser privacy tightens.
- UpPromote tracks 4 ways (affiliate links, coupon codes, connected customers, and connected products), tied to your real Shopify orders, refunds, and discounts.
Best fit: Close, and this is a real Refersion strength. Choose Refersion for first-party, cross-platform tracking; UpPromote for native Shopify accuracy. Compare the exact rules and plans you need.
Best for reporting and data
- Refersion’s reporting is mature, surfacing metrics like CAC and ROI, with product and email tracking on its higher plan.
- UpPromote’s analytics are data-backed by your Shopify store, reporting performance by affiliate and program straight from your orders, refunds, and customers, with no reconciliation.
Best fit: UpPromote for Shopify-connected reporting; Refersion for mature, standalone reporting across platforms.
Best for selling beyond Shopify
- Refersion runs across Shopify, WooCommerce, BigCommerce, and more, so one tool can cover several storefronts.
- UpPromote is Shopify-only, which is what lets it integrate more deeply with your store.
Best fit: Refersion.
Best for enterprise and scale
- UpPromote scales Shopify-first: multi-store sync, a multilingual portal, API and an MCP server, Wise payouts, and EU invoicing carry a growing or international brand.
- Refersion offers a custom Scale plan for brands above $1M in annual GMV, with premium support, white-glove onboarding, and cross-platform reach.
Best fit: UpPromote for Shopify-first scale; Refersion for cross-platform, network-backed enterprise programs.
Best for lower entry cost
- UpPromote has a functional free plan, then paid plans from $29.99/month plus a declining 2% / 1.5% / 1% fee.
- Refersion has no free plan to run a program; paid management starts at $39/month plus a 3% fee on Launch.
Best fit: UpPromote to start. Both models use a monthly fee plus a percentage, so at higher affiliate-sales volume, calculate the total cost on the specific plans you’re weighing.
If your priority is first-party tracking, cross-platform reach, or an established partner network with hands-on account management, Refersion is the stronger fit. If you sell on Shopify and want to build trusted partnerships across affiliate, influencer, and referral in one data-backed workflow, at a lower cost to start, UpPromote is designed around exactly that.
Frequently asked questions
What is the difference between UpPromote and Refersion?
Both let you run your own affiliate program. UpPromote is a data-backed affiliate & influencer marketing platform built natively for Shopify, with creator discovery you can start free and a free plan to launch. Refersion is an established, multi-platform affiliate platform known for first-party tracking and its own Marketplace network, priced from $39 a month with no free plan to run a program.
In short, UpPromote costs less to start and does more on Shopify, while Refersion is a mature, cross-platform affiliate tool with a built-in network.
Is UpPromote cheaper than Refersion?
For most Shopify brands, yes. UpPromote has a free plan and paid plans from $29.99 a month plus a declining 2%, 1.5%, or 1% fee. Refersion has no free plan to run a program, and its Launch plan starts at $39 a month plus a 3% fee.
At $5,000 in monthly affiliate sales, UpPromote runs about $130 against roughly $189 for Refersion, and UpPromote’s fee keeps falling on higher plans while Refersion’s stays at 3% until its $199-a-month Growth plan.
Does Refersion do creator discovery like UpPromote?
Both offer discovery, in different ways.
Refersion pairs an established Marketplace network with personalized, AI-assisted discovery of affiliates and publishers already on its platform.
UpPromote’s Creator Discovery searches millions of social creators across Instagram, TikTok, and YouTube with audience and authenticity data, gives every plan 5 free searches a month, then unlocks unlimited searches from $39/mo. Refersion’s edge is its network; UpPromote’s is outbound social-creator reach you can start free.
Which has better tracking, UpPromote or Refersion?
Both track accurately. Refersion is known for first-party, cookieless tracking with no redirects, which suits cross-platform and privacy-first setups. UpPromote tracks with affiliate links, coupon codes, and email tied directly to your Shopify orders, refunds, and discounts, so credited sales match your store.
The better choice depends on whether you value cross-platform first-party tracking or native Shopify accuracy.
Is UpPromote good for influencer and referral marketing, not just affiliates?
Yes. UpPromote runs affiliate, influencer, and referral programs in one Shopify-native app, so you can recruit affiliates, work with social creators, and turn customers into referrers from the same place. Refersion is affiliate-focused, so if influencer and referral matter alongside affiliates, that broader scope is a reason to choose UpPromote.
Can I switch from Refersion to UpPromote?
Yes. UpPromote runs a free, guided migration with a dedicated specialist: they audit your setup, help transfer your affiliates and historical data, rebuild your program, and review it with you before going live. You can export your data from Refersion to hand over, and keep it running in parallel until the switch is confirmed.
How to switch from Refersion to UpPromote
UpPromote runs this as a guided migration with a dedicated specialist, not a do-it-yourself export, so nothing slips through the cracks.
- Book a migration call. A specialist audits your current setup and builds a migration roadmap with you.
- Transfer your data. UpPromote’s team helps migrate your existing affiliates and historical data. You can export your affiliate and reporting data from Refersion to hand over.
- Rebuild your program. Recreate your commission structure, tiers, rewards, and tracking inside UpPromote.
- Review and go live. UpPromote walks you through the setup and you confirm everything, keeping Refersion running in parallel until you are ready to switch.
The old Refersion links keep working in Refersion until you close the program; they are simply not credited in your new UpPromote program once affiliates re-enroll.
Irene compares Shopify affiliate apps for the UpPromote team. She puts two apps side by side and asks the questions merchants ask when they're choosing an app or thinking about switching. If you're weighing up one of these apps, she may have done the homework for you.










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